• Office Hours for Emerging Leaders in Bank Fraud

    Deeper expertise, stronger peer networks, and fresh thinking that benefits the whole team.


    Practical perspective for budding expertise
    Auriemma Office Hours connects rising bank fraud professionals through biweekly peer discussions. Led by an experienced Auriemma
    moderator, each conversation focuses on practical problem-solving, with an agenda shaped by members’ questions and priorities.


    Participants compare approaches, work through shared challenges, and bring relevant insights back to their own operations.


    For fraud professionals taking on more

    As responsibilities grow, so does the value of understanding how others approach similar decisions. Office Hours is designed for emerging leaders moving into management or expanding their responsibilities across bank fraud prevention, operations, and investigations.


    Members will build expertise beyond what they see day-to-dayand bring back practical insights to help respond to changing threats with industry
    insight.

  • Meet your moderator: Troy Huth

    Senior Director, Auriemma Roundtables

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    Troy brings more than 30 years of financial services experience spanning branch operations, call center management, technology, product management, and fraud strategy, operations, and advisory.

    A featured industry speaker and named inventor on multiple remote deposit capture patents, he brings a broad operational perspective to the challenges bank fraud teams face.

  • Work through the questions facing your team

    The conversation follows members’ priorities. Topics may include:

    • New-account fraud: Comparing verification approaches and recognizing suspicious activity after account opening, including rapid movement of funds.
    • Account takeover and customer verification: Responding to social engineering and strengthening verification during account recovery and higher-risk interactions.
    • Scam detection and intervention: Recognizing warning signs, improving customer conversations, and escalating suspected impersonation or financial exploitation.
    • Payment fraud controls: Examining suspicious check, ACH, wire, and P2P activity and comparing practical approaches to review and intervention.
    • Investigations and claims: Strengthening case documentation, assessing evidence, and clarifying handoffs between fraud and operations teams.
    • AI-enabled fraud: Identifying altered or fabricated documents and considering how AI-generated information changes verification and investigations.

  • Benefits that extend to the whole team

    Participants gain expert guidance and peer insights they can bring back to their teams, helping strengthen fraud prevention and everyday decision-making.

    Office Hours membership starts at $99 / month (or $1,069 / year).

    A one-month free trial is available with the code OFFICEHOURS1MO

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